COVERED IN THIS PRIVACY POLICY

This website and GoBig App is owned and operated by Big Brothers Big Sisters of New York City, a 501(c)(3) non-profit organization headquartered in New York, New York. Our online properties comprise of, but are not limited to, all pages found under www.bigsnyc.org, our App (www.gobigapp.com), and certain partner sites. This privacy policy applies to these sites and other sites, mobile apps or other online services we operate that link to this policy (collectively, referred to below as the site).

Big Brothers Big Sisters of New York City is committed to respecting and protecting the privacy of our visitors. This privacy policy discloses how we collect, protect, and use information you provide or we collect online, as well as how we protect children's privacy. If our policy practices change in the future, we will let you know by posting our revised privacy policy on our website. By using the pages on this site or other services covered by the posted Privacy Policy, you are accepting the practices described in the Privacy Policy.

INFORMATION COLLECTION AND USE

Big Brothers Big Sisters of New York City collects personal information when you register with the organization and when you interact with its websites and app. When you apply or provide additional information, we may ask for details such as your full name, company name, email address, birth date, gender, phone number, mobile phone number, address, credit card number, business type, industry, and other relevant information.

When you apply with Big Brothers Big Sisters of New York City and use our sites, products, or services, you are not anonymous to us. We collect information about your transactions with us and some of our partners, including details about your match outings. Additionally, we automatically receive and record information from your computer and browser, including your IP address, cookies, other device information, software and hardware attributes, and the pages you visit.

By providing your telephone number(s), including your mobile phone number, to Big Brothers Big Sisters of New York City, you expressly consent to receive non-marketing calls and text messages from us and those contacting on our behalf. This includes calls and messages made with an autodialer or prerecorded voice. These communications may include password reminders, authentication messages, account- or service-related alerts, customer service communications, satisfaction surveys, and other non-marketing messages.

Your personal information may be transferred outside of the country in which you reside for processing and storage. As a result, it may be subject to access by government agencies in those countries.

INFORMATION SHARING AND DISCLOSURE

BBBS of NYC does not rent, sell, or share personal information about you with other people or non-affiliated companies.

We limit access to personal information about you to employees, contractors, or service providers who we believe reasonably need to access that information to provide products or services to you or to perform their job responsibilities.

We have physical, electronic, and procedural safeguards that comply with federal regulations to protect your personal information.

COOKIES AND SIMILAR TECHNOLOGIES

Big Brothers Big Sisters of New York City may set and access cookies on your computer. We may also set and access device identifiers, which may include your IP address, user agent information (such as browser version, operating system type and version), device-provided identifiers, or computed identifiers. Once you log into a service on your device, Big Brothers Big Sisters of New York City may link that device to your account to provide a more personalized experience, regardless of your device settings.

Big Brothers Big Sisters of New York City may also use web beacons—small segments of code that run on a web page—APIs (application programming interfaces), or SDKs (software development kits) within mobile apps to access the organization's cookies and device identifiers. These technologies may be used both within and outside our network of websites and in connection with our services.

YOUR ACCOUNT INFORMATION

You can edit or deactivate your account at any time. Domain registration may continue through your current term unless you transfer it to another provider. Certain technologies and development tools may continue to collect information until you remove them.

You may receive product updates, emails, newsletters, and other communications related to the services. You will have the opportunity to opt out of marketing-related and optional communications by clicking unsubscribe links or following the provided instructions. However, we reserve the right to send you certain service-related communications, such as announcements that are considered essential to your account, without the option to opt out.

CHANGES TO THIS PRIVACY POLICY

If we decide to change our privacy policy, we will post those changes to this privacy statement so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it.

CONTACT US

Your privacy is very important to us, and we want to make your relationship with Big Brothers Big Sisters of New York City a positive one. Please contact us with any questions regarding our privacy policy by calling our development office or emailing us at hrinfo@bigsnyc.org.